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Consumer Advisory for Australian Timeshare Owners

Updated: Jun 27, 2019

The Australian Timeshare and Holiday Ownership Council (ATHOC) has recently issued a consumer advisory informing that some timeshare owners have been receiving communications from companies proposing that they can terminate their Timeshare ownership in exchange for considerable upfront fees.

Below is the consumer advisory warning from ATHOC:

“Be wary of anyone advertising or calling out of the blue wanting to buy your timeshare or promising that you can simply exit your timeshare at your current resort.

Even if they appear to have all of your information, you can rest assured that no resort will hand over their data base to any outside company. Always check with ATHOC or your resort or management company first before you hand over any credit card details. If the offer sounds too good, then it is likely to be too good!

Also be very wary should a company ask you to pay up front to get out of your timeshare. No matter what reasons they give you, do not part with your money.

Above all, you should always make sure that you deal with a licensed operator and member of ATHOC.”

Please visit the ATHOC website for the full advisory:

New Zealand timeshare owners should contact the New Zealand Holiday Ownership Council (NZHOC) if they have any concerns.


The Australian Timeshare and Holiday Ownership Council Limited (ATHOC) is a not-for-profit industry body established in 1994 to represent all interests involved in the Australian timeshare industry, and to work toward national industry best practice.

ATHOC operates nationally with an elected board representing a range of membership categories covering resorts, timeshare owners, developers and promoters, marketers, exchange companies and organisations providing professional advice to the timeshare industry.

On behalf of all Members, the board works closely with members, advocates, and with administrative and regulatory bodies throughout Australia to achieve the vision and mission of ATHOC.

To continually foster a high standard of ethics and adherence to industry best practice amongst Members, all Members are required to abide by a Code of Ethics and a Code of Practice.

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